Implementing Change Until Things “Get Back to Normal”
I’m in the middle of teaching an 11-part online course called Fundamentals of Influencing Change at Work. Even before the pandemic, I taught the course online to people from around the world....
View ArticleInterview: Resistance, Leadership, and Change
Normally, I’m the one interviewing guests for the Enclaria podcast. But this time I was invited to be a guest on the New England Lean Podcast, hosted by Paul W. Critchley. We covered a lot of ground...
View ArticleThree Signs of Resistance That Are Really Engagement
People respond in a lot of different ways when they encounter change. When we are the one trying to implement that change, some of the responses can be frustrating, especially when they seem to...
View ArticleFour Emotions That Keep People From Embracing Change
As much as we’d like people to respond logically and rationally to change, they really respond emotionally. It’s the human experience to interpret what’s happening based on how it makes us feel. Change...
View ArticleWhen Good Leadership Masks Resistance
I recently heard a story about a new process and system implementation. By all measures, the implementation went well at first. Then, there was a change in leadership, and everything started falling...
View ArticleTop Change Articles of 2020 at Enclaria
The year is finally coming to a close! The following are the five most popular posts of 2020 at the Enclaria blog. Only two of them are pandemic-related. Which were your favorites, and what did you...
View ArticleThe Four Stages of Change Management
I took my daughter to an orthodontist appointment yesterday to see when she should get her second round of braces. Yes, she has to get braces again! She had braces for most of 2019, and by the end, her...
View ArticleAdding Change Management to an Existing Project
In my latest Fundamentals of Influencing Change at Work course, one of the participants asked a question: How do I integrate change management into the structure of a project that’s already happening?...
View ArticleThe Intersection of Change Management and Design Thinking
I’ve recently partnered with DesignThinkers Group, USA to explore how the disciplines of Design Thinking and Change Management can expand the impact of both. This Venn diagram highlights some of the...
View ArticleHow to Sustain Change After You’re Gone
A new change management lead and external consultant recently asked: Our change management team is rolling off a project soon as all remaining departments go live. How do we help the organization...
View Article
